XanTonics Inc. (hereinafter referred to as “we,” “the Company,” or “XanTonics Inc.”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit design consultations, purchase, or use our graphic design services.
By using our website or services, you acknowledge that you have read and understood the information processing methods described in this Privacy Policy.
- Information We Collect
When you visit our website, contact us, or use our graphic design services, we may collect the following information:
Contact Information
Based on information you voluntarily provide, we may collect:
Name
Email address
Phone number
Company or organization name
Contact address (if required for the service)
Other contact methods you voluntarily submit
Project Information
To provide graphic design services, we may collect project materials you voluntarily provide, such as:
Logo and brand information
Images, graphics, and visual materials
Design requirements and project descriptions
Color, font, and layout requirements
Reference design materials
Files and other project attachments
Project communication records
Modification suggestions and feedback
You should ensure that the files and materials you provide to us do not infringe on the intellectual property rights or other legal rights of any third party.
Website Usage Information
When you visit our website, we may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device type
Operating system
Visited pages
Website visit time
Page views and interaction information
Website errors and performance information
- How We Use Your Information
The information we collect may be used for the following purposes:
Responding to your inquiries and service requests
Providing, managing, and improving graphic design services
Understanding your design needs
Processing project communications and modification requests
Sending service-related notifications
Managing customer relationships
Processing orders and related business transactions
Maintaining the website’s normal operation
Preventing fraud, abuse, or unauthorized activities
Improving the website and service experience
Complying with applicable laws and regulations
Sending marketing messages where properly authorized
We will not use customer-submitted design materials for commercial purposes unrelated to their projects, unless authorized by the client or required by law.
- Graphic Design Project Materials
If you submit a design project through our website, we may need to process the images, files, text, branding materials, and other project content you upload.
This information is primarily used for:
Analyzing your design needs
Creating or modifying design proposals
Communicating project details with you
Completing the design services you have purchased or booked
Maintaining necessary project records
We will restrict access to project information as needed for our business and will take reasonable measures to protect this information from unauthorized access, use, modification, or disclosure.
- Information Sharing
We will not sell or rent your personal information.
Where necessary to provide the services we provide, we may share limited information with the following types of service providers:
Website hosting providers
Website technology and maintenance providers
Customer communication tools
Payment and transaction processing providers
Data storage service providers
Security and fraud prevention providers
Legal, accounting, or professional advisors
These service providers will only process information to the extent necessary to perform the relevant services and shall protect the relevant information in accordance with applicable requirements.
We may also disclose relevant information in accordance with the law, or to protect the legitimate rights and interests of us, our clients, or other individuals.
- Payment Information
If you purchase our design services through the website, payment may be processed by a third-party payment processing service provider.
XanTonics Inc. generally does not directly retain your complete bank card number or complete payment vouchers. Payment information may be processed by the respective payment service provider in accordance with their privacy policy and security standards.
We recommend that you review the privacy policy and terms of service of the respective payment service provider before making a payment.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly and understand website visits.
Cookies may be used to:
Save basic website settings
Maintain website functionality
Understand access and usage
Improve website performance
Analyze website traffic
Provide a more relevant website experience
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the normal use of some website functions.
- Data Security
We take reasonable technical and administrative measures to protect your personal information and project data.
These measures may include access control, data transmission protection, system security management, and other appropriate security measures.
However, there is no absolute guarantee of security for internet transmission and electronic storage. Therefore, while we will make reasonable efforts to protect your information, we cannot guarantee that information will be absolutely secure in all circumstances.
- Data Retention
We will retain relevant information for the time necessary to provide services, fulfill contracts, process business records, resolve disputes, and comply with legal obligations.
When personal information no longer has a reasonable business or legal necessity for retention, we will take appropriate measures to delete, anonymize, or securely dispose of the relevant information in accordance with applicable laws.
- Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Third-party websites have their own privacy policies and data processing rules. Your access to these third-party websites does not directly bind you to their information processing practices as described in this privacy policy.
We recommend that you review the applicable privacy policies of third-party websites before submitting personal information to them.
- Children’s Privacy
Our services are primarily intended for adults and corporate clients.
We do not knowingly collect children’s personal information. If we discover that children’s personal information has been collected without proper authorization, we will take reasonable measures to process or delete the relevant information in accordance with applicable laws.
- Your Privacy Rights
Depending on applicable laws in your region, you may have some or all of the following rights:
To inquire about the personal information we hold
To request correction of inaccurate information
To request the deletion of specific personal information
To restrict the processing of certain information
To object to specific types of information processing
To request a copy of your personal information
To withdraw previously given consent
To manage marketing communication preferences
Specific rights may vary depending on your location and applicable laws. If you wish to exercise your privacy rights, please contact us using the contact information provided. We may need to take reasonable steps to verify your request to protect your personal information from unauthorized access.
- Marketing Communications
If you subscribe to our marketing communications, we may send you emails about our company services, design services, or other business information.
You can unsubscribe from marketing emails by following the unsubscribe instructions in the email.
Even if you choose to opt out of marketing communications, we may still send you necessary service notifications related to purchased services, orders, projects, or accounts.
- Updates to the Privacy Policy
We may update this Privacy Policy based on business changes, legal requirements, or website functionality.
The updated version will be posted on this page, with an updated “Effective Date”.
We recommend that you check this page periodically to understand how we protect and process your information.
- Our Privacy Commitment
XanTonics Inc. respects customer privacy and is committed to handling customer information in a transparent, reasonable, and responsible manner.
We use relevant information only to the extent necessary to provide services, operate the website, fulfill legal obligations, or achieve the legitimate purposes described in this Privacy Policy, and will continue to take reasonable measures to protect our customers’ personal information and project data.